FAQ
NO HIDDEN FEES – Unlike many of our competitors who have an “a la carte” approach to billing residents for a long list of services, we charge a reasonable monthly flat fee.
Providing Phoenix Arizona with the finest Arizona Residential Assisted Living facilities.
Yes. We have two caregivers on during the day and one awake caregiver overnight.
Just because people go to bed doesn’t mean their needs end. Whether they wake up and need assistance, or if their care requires a night-time bed check, we have an awake caregiver available to help. Also, note that Jonathan is available to staff 24/7 over the phone or come in if needed.
It is important to note that not all homes have an awake staff, and we believe that not only is it good for our residents to have someone up, but the additional work that can be completed overnight (cleaning, laundry, and food prep) helps to take pressure off our two day-shift caregivers, which means more dedicated time to our residents during the day!
– Our Caregivers have the skills to support our residents in the assisted living setting. Our Caregivers are CPR Certified, and each has a fingerprint clearance card from the state of Arizona.
Yes, we administer all physician-ordered medications as directed, and we record and maintain a record of all medication administration.
Meds are an incredibly important part of running an assisted living home, and we work hard to stay on top of our game!
Our staff and our multiple medical resources allow us to care for residents who simply need help with ADLs (Activities of Daily Living), to caring for those with dementia, those who are a fall-risk, incontinent, on oxygen, special diets, and even those who have diabetes.
Call and ask us about your loved one’s personal needs and we will answer questions and give any resources we have to help you.
It’s one of the things we love most…to see the family photos and the personal style of our residents. Individual bedding and other comforts make the room feel special. We want it to feel like home!
We can help with the basic hanging of photos and artwork and install wall-mounted televisions.
The monthly fee includes a resident’s room, three meals a day plus snacks, caregiver services (24/7 awake staff), medication administration, laundry, housekeeping, all house utilities, cable, and use of common areas. We also offer activities that are specific to your family member’s needs.
Since we have the luxury of being a small home, personalized service is what we are all about!
NO HIDDEN FEES – Unlike many of our competitors who have an “a la carte” approach to billing residents for a long list of services, we charge a reasonable monthly flat fee.
Any additional services are either billed directly to the resident (or power of attorney), or some services may be set up to be billed through the resident’s insurance. If you have questions, ask us! We will help give a better picture based on the resident.
All entry and exit doors are locked. Medicine Room, Laundry Room, and Storage Room are all locked. All windows are locking (and locked when not requested to be open). We make changes to the way we watch and secure the home, based on the residents who are with us at that time.
When it comes to dementia, we also have special puzzle locks on all the exit doors. When you come for a visit, bring your questions/concerns and we will let you know how we work with residents’ specific needs.
We offer daily activities and we have a live musician at the house every other week.
Of course! We have lots of families who take our residents on outings. If you’d like to take your loved one off-site, (maybe for a special dinner, to the movies, on a shopping outing, to go to church, etc.), you may do that at any time.
Yes, we do have three scheduled meals a day and snacks throughout the day. If a resident has specific dietary needs, just let us know ahead of time and we can usually accommodate it. Have a favorite meal? Bring us the recipe!